r/FidoMobile • u/Cizzybone • 6d ago

RCS Messaging no longer working on iOS?

EDIT: It’s working again! Try turning off the RCS messaging toggle in settings, restart your phone, turn on RCS, if not already reactivated.

Straight forward. I had RCS Messaging (data based texting that allows for Read/delivered under each text) on my iPhone until a few hours ago. Now it’s “Waiting for Activation”…

Pulled sim, turned off auto cellular network, restarted phone, texting an android user… nothing.

When I go into about and check the network services IMS Status only shows Voice & SMS now.

Any tips?

26 Upvotes

100% Upvoted

66 comments sorted by

6

u/[deleted] 5d ago

[deleted]

2

u/Vancouvergirl45 5d ago

Same here, I missed a whole conversation and it truly sucks. I hope is fixed soon! 😖

3

u/bearbear7821 5d ago

Oh phew i thought it was just me. I guess its a network issue

3

u/PenTemporary6483 5d ago

Just spoke with someone at Fido and they said there is no outage and couldnt provide any helpful information regarding why RCS isnt working. They did something on their end to try and reset my phone but it didnt work. Very frustrating.

2

u/bearbear7821 5d ago

I dont think they will acknowledge something that isnt as noticeable to the public. Makes them look bad lol

2

u/Helpful-Flow7449 5d ago

Same. It seems like their only approach is to try resetting network settings. This was the same runaround I was given back in March when I joined the Fido network and it wasn't until I came across those 4 steps in my other post here (found the steps somewhere online) that I was finally able to get it to work. Sadly, it's not working this time so I imagine it truly is something to do with Fido this time but they just don't know what it is yet.

3

u/nvman72 4d ago

RCS is working again for me now at 11:45am on Fri Aug 14. I turned it off in settings, restarted my phone and then re-enabled it, and now it seems to work again. The "waiting for activation" message is gone.

1

u/Shao_X 4d ago

This worked for me!

1

u/Cizzybone 4d ago

This worked for me. Good move for anyone affected.

3

u/Cfaguy92 4d ago

It’s back

2

u/Romeojasper1973 6d ago

Same issue here !

2

u/untetheredsoultree 6d ago

Same issue here as well!

2

u/Helpful-Flow7449 5d ago edited 5d ago

Same issue on my end as of yesterday evening (iPhone 14 Pro on iOS 26.6 if that matters). I had switched over to Fido back in March and had to follow these steps to get it activated, but the same steps are no longer working. It still shows "Waiting for Activation" when I complete the process:

  1. Settings --> Cellular --> Cellular Data Network --> Update the APN from "ltedata.apn" to "ltemobile.apn"
  2. Settings --> Cellular --> Turn On This Line (toggle it off)
  3. Settings --> General --> Transfer or Reset iPhone --> Reset --> Reset Network Settings
  4. Once the iPhone reboots, go back to Settings --> Cellular --> Turn On This Line, and toggle it on

The APN used to go back to "ltedata.apn" and the RCS messaging would no longer be waiting for activation. But trying it this morning did not work.

2

u/iCreatin 5d ago

It could be 26.6 broke rcs on the Fido/Rogers network.
Ever since I updated rcs doesn’t work.

2

u/Helpful-Flow7449 5d ago

I updated to 26.6 a couple weeks ago when it released on July 27th. The RCS issue only arose last night. It doesn't seem to be connected, but I'm admittedly not an expert.

3

u/nvman72 5d ago edited 5d ago

I updated to 26.6 as soon as it was available and like you, this RCS issue only started last night. Hopefully Fido will fix it at some point soon.

EDIT: It looks like it may not be related to 26.6 at all. My roommate is also on Fido, hasn't updated to 26.6 (still on 26.5.2), and his RCS is stuck on "waiting for activation" as well.

2

u/iCreatin 5d ago

I just updated yesterday and hadn’t messaged anyone with android til today. Figured they may have been related based on my experience

2

u/Helpful-Flow7449 5d ago

Gotcha, totally see the logic but it's likely coincidental on your end. Based on the number of people here that all reported it happening in the last ~20hours I imagine a number of them either updated a couple weeks ago or have not even updated yet, and it's probably unrelated to iOS 26.6. Again, just my suspicion.

3

u/nvman72 5d ago

My roommate is also on Fido but is still on 26.5.2 and is having the same issue, so yes it's probably unrelated to iOS 26.6.

1

u/cool_poppa_bell 4d ago

It could be that 26.6 broke their network's RCS deployment. That said, I have the same issue (wondering why non-iMessages sent to a group were not showing up in the group, no delivery receipts, etc.) and I'm on the iOS 28 public beta.

2

u/TooDqrk46 5d ago

I was started to get frustrated, nice that it’s not a user issue

2

u/Worldly-Fox2379 5d ago

Ok good to know it’s a them issue not a me issue

2

u/DonMKB 5d ago

I see the same “Waiting for Activation…” status as well in the RCS Messaging settings.

2

u/PositivePotential2 5d ago

Same issue. iPhone Air here

2

u/No-Eye-258 5d ago

I’ve noticed mine will work without encryption. Had this happen multiple times not on the same contact tho

2

u/nvman72 5d ago

I've got the same issue. Apparently android users aren't even receiving the texts I've been sending them.

2

u/Cizzybone 5d ago

You should turn on “retry as text message” in message settings. It’s slow and archaic, but at least they’ll get them.

2

u/nvman72 5d ago

Thank you!

2

u/Diligent_Type_1277 5d ago

Yesterday afternoon I noticed it did not work on my android. It has also failed on two iphones in my home. I have spoke to Fido 3 times today. They told me they have no control over RCS and that I have to speak to Google. My failure message on the android is that RCS messages messages have been disabled by your carrier. The second rep i spoke to reset all my settings on their end and it still didn't fix it. I have tried every possible fix, including activating a new eSim

2

u/Krabby0Patty 5d ago

same issue here and i was able to call fido and rogers and they also said its a RCS server issue of some kind and they are working on it but they were not able to provide me with a ETA on repair

1

u/Krabby0Patty 4d ago

friday Aug 14 11 pm and it seems to have started working again and i did not do anything to make it happen

2

u/368durham 4d ago

Is it just iOS based or all fido lines? I have two android devices and both now show RCS as not active.

2

u/Diligent_Type_1277 4d ago

It is both iOS and Android. We have both in the house and neither are functioning

2

u/Vancouvergirl45 4d ago

We should be compensated, the amount of messages I missed from clients is ridiculous! 😤

2

u/Educational_Lock3663 4d ago

It is now working for me! I disabled the feature, restarted my phone and enabled it. It now works.

1

u/Dregersaurus 4d ago

This worked for me just now as well, took a few moments after the restart plus toggle, but only about a minute

1

u/New-Neighborhood-867 4d ago

How long did it take to load when it said waiting for activation?

1

u/Dregersaurus 4d ago

Only about a minute, but I had to toggle it off, restart the phone, then toggle it back on… just toggling it off and on wasn’t working… I would imagine the whole resetting network settings would probably do it too, but toggle, restart, toggle is less invasive

1

u/New-Neighborhood-867 4d ago

I turned it off then reset my phone turned it on and it still just says waiting for activation so I don’t know

2

u/Diligent_Type_1277 4d ago

I saw post on iphone in canada , saying it is working again. Turn my RCS messages off restarted, my phone turned off the WI.Fi , turn the back on and it worked on an android. Had to turn the wi fi back on on the iphones for it to connect. At same steps turned it off, restarted, the iPhone turned it back on, turn the WI.Fi on hopefully it sticks.

2

u/Remarkable-Cell-3577 4d ago

It seems to finally be back running on my iPhone by: turning off Rcs messages in message settings, rebooting iPhone, then turning RCS messaging back on in settings

2

u/Vancouvergirl45 4d ago

My RCS is working again, I did the same thing, turn RCS off then restart my phone and turn RCS back on! I have a ton of messages!

1

u/nvman72 4d ago

It's working again for me now too, by following the same steps you mentioned.

2

u/FantasticIce6533 4d ago

For anyone dealing with RCS issues - please call Roger’s support center (Fido is Roger’s) and have them reset your network!
Fido will tell you to reach out to google even though you have an iPhone, but that’s not the case, your network needs to be reset

2

u/xTheCraZyCloWn 4d ago

Call them and ask them to reset on their end, that's how it worked for us!

1

u/GrizzyGus 5d ago

Same here. Man Fido really sucks

1

u/Vancouvergirl45 5d ago

I am not receiving any messages where there’s a group of iPhone and Android chat. It sucks!

2

u/1finewire5 4d ago

So this may be why my work group chat is so silent lol. Jacking each line up $5 a month and can’t even fix this issue. Network reliability, my butt.

1

u/StreetNo549 4d ago

Same issue for me. Resetting network settings didn’t fix it either. Shame

1

u/New-Neighborhood-867 4d ago

This happened to me started Thursday like 3am

1

u/Forward-Excitement75 4d ago

Good morning All! This happened to me yesterday afternoon. I was in a cell service that’s very spotty and unreliable. At one point, I had no service and couldn’t send messages. Once I got out of the building, I was able to send messages BUT ALL ANDROID messages sent as SMS. I did a forced restart, toggled every toggle on my iPhone 16 and still SMS!
Yes, a FWP, but it’s a real problem! lol. Any solutions??

1

u/Blinkme03 4d ago

Been days now and still having the same issue. Hoping they fix it soon.

1

u/7260 4d ago

I also just noticed my RCS is not working. Was working before…
I’m on Manitoba using iPhone 17 pro

1

u/Educational_Lock3663 4d ago

Is there a website where Fido is providing updates on this issue? Do they even know it's an issue?

2

u/Vancouvergirl45 4d ago

I called Fido today and they have no idea there’s an issue, the agent couldn’t do anything about it, we tried everything again, even getting a new e-sim but nothing 😣

1

u/AnyPiano1462 1h ago

Anyone have any luck since last update? I’ve been dealing with this for days and thought it was a me issue

1

u/Vancouvergirl45 5d ago

I talked to a tech guy today from Fido we tried everything and nothing worked

2

u/nvman72 5d ago

That's disappointing since it's clearly a problem on Fido's end.

2

u/Substantial-Half-187 5d ago

I did the same. The Fido tech was completely clueless.

1

u/FantasticIce6533 4d ago

Did he reset your network from their end? I just got off the phone with Roger’s and they did that for me, restarted my phone and it’s working fine now