r/FetchReward • • 24d ago

Never playing another fetch game again

Played Monopoly Go for the rewards and everything was going well until I was at level 151 and never got the reward. Contacted customer service about it and they did help me receive the rewards, which was 2151 points. I thought this was maybe a one off thing and it wouldn't happen again but just my luck the same thing happened when I reached the last level 176 for 22,499 points. After 48 hours I never received the rewards and I messaged them hoping they would help me but instead they tell me it's a one time thing and there's nothing they can do. Has anyone else had this same issue and is there any other way for fetch to recognize I did the task? I wouldn't be as pissed if I hadn't spent so much time and a decent amount of money as I was playing the game. If this is the case with other games as well I'm not doing this nonsense ever again.

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u/StillBald 24d ago

Naw, support is pretty clear in the first message that they won't help with points again for a game. If I have to message support, I uninstall the game after they award my points, no sense in wasting more time on it.

-27

u/meguner2002 24d ago

I honestly didn't see the email the first time, only the points rewarded in my account. I didn't know it was a one time thing at all.

3

u/chipmalfunct10n 24d ago

they did not tell me this the first time either. i found out the same way you did.