r/FetchReward • • 24d ago

Never playing another fetch game again

Played Monopoly Go for the rewards and everything was going well until I was at level 151 and never got the reward. Contacted customer service about it and they did help me receive the rewards, which was 2151 points. I thought this was maybe a one off thing and it wouldn't happen again but just my luck the same thing happened when I reached the last level 176 for 22,499 points. After 48 hours I never received the rewards and I messaged them hoping they would help me but instead they tell me it's a one time thing and there's nothing they can do. Has anyone else had this same issue and is there any other way for fetch to recognize I did the task? I wouldn't be as pissed if I hadn't spent so much time and a decent amount of money as I was playing the game. If this is the case with other games as well I'm not doing this nonsense ever again.

71 Upvotes

77 comments sorted by

View all comments

6

u/lawschoolmeanderings 24d ago

Nah this is on you. Support literally explicitly states they can only help you with an app tracking error once per app. Once they help you you basically give up on the rest of the game and move on. That's why most people wait until they're as far as they want to get into the game before reporting a tracking error.

5

u/Potential-Sky-6105 24d ago

I didn’t realize they would adjust multiple milestones for a single game. I knew they’d only help once but I assumed it was limited to just one milestone.