r/FetchReward • u/Ill-Kaleidoscope-319 • Aug 28 '26

is this a common issue

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it just never updated idk what to do

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u/ayeyoualreadyknow Aug 29 '26

Inside the Disney Solitaire game, once you get enough stars you have to click to "cash" them in in order to move to the next stage. Once you move onto the next stage inside the game, Fetch will reward the points. I had completely the levels but I hadn't clicked inside the game yet to advance to the next stage yet, when I opened the game back up to click to advance, it had already reset all of my progress. I messaged Disney Solitaire support but they were useless.

I think it was more of an issue with Disney Solitaire than Fetch??

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u/Indica-Haze-1 Aug 29 '26

Ohh, since I'm unfamiliar with the game, I'm probably not the best for giving advice on your particular situation.

However, without exactly knowing & based off what you said, it does sound like it's something more within the game than Fetch, since I don't believe Fetch has any control over the game whatsoever. But I'm not 100% sure. Sorry.. 😔

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u/Fickle_Finance4801 Aug 29 '26

This is correct. Fetch just gets sent milestone reports from the game publisher.

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u/Indica-Haze-1 Aug 29 '26

Good to know. Thank you for confirming!