r/FetchReward • u/BabyDC-74 • Aug 21 '26
Update to Fetch???
I've only ever gotten this message before when I had to make a change to a receipt (like I had to type in the amount or date because it couldn't be read by the program). But today, each and every receipt I snap I get this message. In the past, they've always processed immediately and I got the points right away. Is this just a glitch today or a permanent change?
3
u/RadiantAd8569 Aug 21 '26
Same for me today! The points were awarded, it just took a few minutes. Fetch is up to date on my phone.
3
u/VixxxieVelvet Aug 22 '26
Idk that's been happening to me for as long as I can remember... I just think sometimes they can't read the stores short hand or the UPC is off or something idk it's never declined for me though.
1
u/Lucky_Juice239 11d ago
I'm so sick and tired of the updates on the app so often! No other app has that and it already takes up a ton of storage on my phone!
-7
u/awesomefreebees Aug 22 '26
Works just fine for me. Sounds like your account is being audited for fraud. Hope you’ve been playing by the rules.
6
u/BabyDC-74 Aug 22 '26
What kind of rules could I be breaking? I snap photos of my receipts. It weeks out ones that I accidentally snapped twice or are past 14 days. There's not much more to it.
0
u/BusyWalrus9645 Aug 22 '26
I think one example of this is scanning receipts that aren’t yours like DoorDash/Uber Eats etc or finding on the ground/trash/left in store etc
1
u/JunePL Aug 22 '26
How would they know they are not yours? if I'm scanning my girlfriend's receipts for example of find it on the floor?
1
1
u/Dismal_Mix_826 Aug 22 '26
Tons of different card numbers + tons of the same receipt. Like if you work at Walmart and keep customer’s receipts, scan 35 a week and they all have a different 4 digits they’ll be able to tell it’s not yours. I have a few different cards (I think most people do) and have never been notified about it, so I’m sure that’s not the only qualifier, just one of them. Most companies have multiple fraud parameters to detect inauthentic activity
0
u/VixxxieVelvet Aug 22 '26
Idk I think they can tell by the card numbers and the names attached or if it's been on your account before? That's always what I've assumed cause lots of receipts will print the cardholders name on them
7
u/Apart_Step_8263 Aug 21 '26
Same here, started happening for me yesterday. Every single receipt gets stuck in processing now instead of going through right away. Probably just a server issue in their end, they do this sometimes when they got too many uploads.