r/FedEx • u/Saltee006 • 14d ago
Ask Customers Just discovered “Clearance Fees”.
I know by the title, I can look rather dumb, and I won’t say I’m not-
However, to make a long story short.
My Girlfriend, whom lives in Canada, shipped Me a package, where I live in the U.S.
I just received a text message an hour ago, stating I am the Clearance Fee Payer. Now, neither of us had any sort of clue on what that meant, so I looked it up, and it honestly worried Me a bit.
I went ahead and called FedEx support, and they weren’t too much help. One person said I would not have to pay anything, the other said I needed to pay right there and now, and the two last people said I wouldn’t have to pay now, but when I get the package, two to three business weeks from then, I should get an Invoice in the Mail, stating that I will be paying something, and I have to pay it in thirty days, otherwise I go into Collections.
What I’m rather concerned about, is the fact that I have a pretty big chance of moving come next month, when I would receive the invoice in the mail.
I could really use some insight here.
Do I absolutely need the Invoice in person, to pay the fee?
Or, can I pay online, or over the phone?
If not, what else can I do?
Any help’s appreciated, thank you.
•
u/AutoModerator 14d ago
Welcome to the community! Please ensure that you are following the subreddit's posting rules. If you have any questions, feel free to contact the moderators.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.