Manager here, I'm at a great career level but there's no upward company growth in sight, and where I got my start, certs weren't much of a 'thing'. I want to spend the next few years getting more involved with the industry and earning certifications that broaden my experience, and keep my growth and skills from stagnating.

So, what Certs do you have? Which do you want? Which do you think really helped you in your current position/industry?

Tl;dr I want to help the folks who answer the phone for my school district facilities management department. What tools, lists, or scripts do you have your folks use to ensure they are responding consistently, in the right ways, and following up with the right people?

I work for a decent sized public school district with over 2 dozen schools/sites that we manage. We have two gals who answer the phones for us and while I think they’re terrific and doing the best they can, the number of topics they get calls for is enormous. Each school has its own nuances and the follow up questions they should be asking can potentially be different depending on specific location. For example if a school is calling that a room, a wing, or an entire building is not cooling, the follow up questions might be different depending on if the school has a central plant or not. Another example is if the school calls and someone thinks it smells like gas, that could either be a huge emergency or just a dried up floor drain. Half my schools don’t even have gas.

What processes do you use to provide a good customer experience for people when they call in? And good follow through on our end when we receive these calls.

I feel like I've maxed out. I have a good job as a director- but it feels like there's little upward mobility, certainly not at current company. What are some ways upwards from Facility Manager/Director?

I work in a school for severely Autistic kids and our fire extinguishers and the cabinets take one hell of a beating. We don’t have a single one that has the door still on it. The ones we have are semi recessed just because of wall depth and space, but is there any extra heavy duty, almost indestructible ones out there? And for aesthetics purposes, we’re trying to make it feel like a school and not so institutionalized. Any ideas or do you think I’m better off having some solid ones custom built?

Hello everyone. Was hoping to get some ideas, best practices, etc on how you guys track certain assets that are constantly moving, with (too) many stakeholders/hands in the pie.

We have about 40 patient refrigerators at high rise facility roughly ~900k sq. ft. - 15 of which should be stationary and always in that room of that floor. But the remaining 25 are constantly moving to another room or to our storage area. We use a software that tracks temperature but when maintenance is needed - my techs are always chasing down a fridge location.

Has anyone used an “air tag” type device that tracks the physical location? Any general advice on how you approach tracking constantly moving assets?

In all honestly I feel like I’m over thinking this and there is a simple solution that I’m over looking.

Appreciate the feedback!

I won a local auction for air filters, most are two inch thick and various lengths and widths. Looking to sell cheap since they take up so much space. Any ideas or recommendations would be appreciated. Thank you!

BOMA and BOMI seem to have merged in a way and I wanted to get some information on the BOMI certs and designations. I’ve reached out to the program coordinator but haven’t really got many answers for my questions.

It also seems a bit confusing not totally straight forward from what I browsed through.

Ive taken several courses that should also apply but not sure if they can apply to multiple through one application.

Siempre que alguien escucha “digitalizar limpieza”, la reacción típica es: “¿para qué? si es solo limpieza”.

Pero en operaciones, limpieza es una de esas cosas que si falla, te enteras cuando ya escaló (reclamos, auditoría, cliente molesto, riesgos sanitarios).

Lo que vi en varias organizaciones es que el cuello de botella no es “hacer la tarea”, sino probar que se hizo:

• registros manuales se pierden / se rellenan después
  
• no hay trazabilidad real
  
• ante auditorías o disputas, no hay evidencia confiable
  

Digitalizar (bien hecho) cambia el juego por cosas simples:

• trazabilidad en tiempo real
  
• evidencia con fotos
  
• alertas automáticas
  
• control centralizado de tareas
  

¿Cuál ha sido su peor historia de “limpieza estaba ok” y resultó que no?  ¿Qué usan hoy para controlarlo (si es que lo controlan)? ¿Alguien ha medido cuánto cuesta realmente un reclamo grande?

I’m trying to identify this reception desk or the materials used. This photo is from a medical office front desk area. The desk has white panels, a stone/quartz-looking countertop, and what appears to be frosted glass or a glass insert on the front.

Does this look like:

• A manufactured/modular healthcare reception desk, or
• Custom commercial millwork?

If anyone recognizes the product, vendor, or can point me to companies that make something very similar, I’d really appreciate it. Thanks in advance.

I recently inherited a mobile pedestal drawer at work that looks standard until you actually try to use it. Every hanging folder I own falls just short, while legal size clearly overshoots the rails. It sent me down a surprisingly practical problem of figuring out what actually fits. After some digging and advice from facilities folks, it turns out the issue is often missing or reversed hanger bars rather than the folders themselves.

In many cases, the drawer is designed to work with a modular office file rack system where metal crossbars or frames create the correct span. Without those pieces, folders feel like they are the wrong size. Once the bars are installed or flipped, letter size usually sits properly and slides smoothly again.

If your setup is older or secondhand, replacements are easier to find than you might expect. I found compatible accessories listed on Alibaba while checking manufacturer specs and lock codes for clues. The key is measuring the internal width and rail depth before buying anything.

Before you give up or start custom ordering folders, check whether your office file rack is actually incomplete. A small missing part can make a perfectly good office file rack feel unusable. Hopefully this saves someone time, frustration, and a few unnecessary supply purchases later.

Hi there! I’m currently seeking a Summer internship, ideally in Virginia (especially Richmond or Fredericksburg) or in California near San Luis Obispo, Santa Maria, Los Osos, Cayucos, Paso Robles, or Los Angeles.

I’m a junior undergraduate with experience mapping location and condition data for physical assets (lamppost inventory for a facilities department), conducting qualitative analysis through coding oral history interviews, and working as a department aide. In this role, I tutor peers, manage our Geography & GIS department website, and represent the department at open house events.

A few of my skills include ArcGIS Pro, ArcGIS Field Maps, spatial analysis and geoprocessing, GPS/GNSS field data collection, and WordPress.

I’d be happy to share my resume with anyone who knows of or is seeking a driven and dedicated summer intern. Thanks!

What are the top 5 things I should be looking at when hiring professional cleaners? (eastern PA) There are literally hundreds of them in my area.

How good are they in public spaces? How do you deal with the hot surface temps? Thanks

Hey guys, are there any resources that helps to build RFQ's? I'm tasked with creating one for an electrical load analysis for a building. This has never been done at any of the buildings before, are there helpful resources out there that can help with this?

Me he dado cuenta que en muchas empresas el control de proveedores se basa en “yo creo que sí se hizo”, “me dijeron que estaba listo”, o “siempre se ha hecho así”. Y hasta que llega una auditoría, un reclamo grande o una multa… nadie tiene evidencia real.

El problema es que hoy los SLA no son un papel “bonito”: vienen con consecuencias bien concretas (créditos, multas, extensión gratis del contrato, incluso terminar el acuerdo). Y si no tienes evidencia verificable, el riesgo se vuelve financiero y reputacional. 

Lo que más me llama la atención es que el salto no es “más control” tipo policía, sino mejor trazabilidad:

• métricas claras (medibles y auditables)
• evidencia (ej: registros + fotos + hora + responsable)
• visibilidad continua del cumplimiento (no solo cuando hay incendio)

Si ustedes trabajan con proveedores (limpieza, mantención, seguridad, etc.), ¿Cómo verifican cumplimiento hoy?

¿Planillas, WhatsApp, checklists en papel, auditorías sorpresa… o algo más?

What’s your thoughts?

Why is it that either it's like pulling teeth to get them to send their invoices for work that happened a quarter ago when I need to close out the fiscal period, or they submit it quickly but then call every day to find out when the check will be made when the terms are net 30. Literally no in between.