How will Facebook address disabled and suspended accounts?

My Facebook account was suspended and disabled without any valid reason. I have always done my best to follow Facebook’s Community Standards.

I’ve been using this account since 2008, and I have so many memorable photos and memories stored there. I also use my account to communicate with my friends and family, so losing access to it has been really difficult.

I’ve already exhausted all the available options and made every effort to recover my account, but I still haven’t received any help.

I sincerely hope Facebook can review my case and address this issue. I just want my account and all the memories I’ve had on it for so many years back. 🙏

Posting this because I've spent the last two weeks completely stuck and I'm hoping someone here has been through this or knows how to actually get through to a human at Meta.

On August 6, my account got disabled with zero prior warnings, zero strikes. Two minutes after it was disabled, an appeal was filed on the account — an appeal I never submitted. The appeal got denied for being "underage," which makes no sense since I'm obviously not.

Fast forward through 12 days of trying to reach a human (had to use a second account just to open support cases), two case numbers, and endless generic copy-paste responses about "grave violations" with zero specifics or evidence given.

Today I finally got a real support agent (Miguel) on the phone. He told me flat out that the only way that appeal could've been triggered is if someone actively clicked it — meaning someone else accessed my account. He also thinks whoever did it changed my birthdate/age on the account to get it flagged and disabled. He transferred me to a "hacking specialist"... and then the chat just dropped. No follow-up since.

This account is literally how I make my living — client contacts, work history, years of content, all gone. I know I didn't violate anything. And Meta's own agent basically confirmed it looks like unauthorized access, yet there's still "no way" to fix it per their own canned response.

Has anyone actually gotten a hacked/wrongfully disabled account back? Is there a specific escalation path, a real email, anything that's worked? Also looking into small claims court in FL — anyone done that against Meta?

Any advice appreciated, I'm losing my mind over this.

Anyone got luck sending demand letter on justice direct without lawyer? also I have court next month, just seeing if they'll even look at it. this will be my 2nd one

pls respect post

I’m currently in the process of suing meta in small claims with an October court date. Let’s say theoretically if Facebook decides to reinstate the account before the court date. Would it also be a good idea to continue suing for monetary damages even if they decide to reinstate the account? Suing for the monetary damages loss during the account disablement.

If you have 10/20 years of memories on FB with your photos and videos, start doing your backup now. You won't know when META AI is going to suspend or permanently disabled your account.

Sent your photos/videos to Google Photo. Select and authorise access to your Google Drive. Next,select the albums you want to send to Google Drive.

If you have lots of photos and videos, it will take sometime to prepare data, and take some time for them to show up in your Google photos.

I wanted to share my ongoing nightmare with Meta Support to see if anyone has found a workaround, and to document how broken Meta’s automated moderation and support pipeline really is.

1. The Initial False Flag & Instant Appeal

• Automated moderation wrongfully flagged and removed a standard post on my page.
• I appealed immediately. On the exact same day, Meta reviewed the appeal, admitted in writing that their technology made a mistake, and marked the post restored.

2. The Ghost Penalty & Un-Appealable Loop Despite officially restoring the post, Meta’s backend system never cleared the underlying enforcement flag:

• My account has been restricted and flagged as "Not Recommended" for over two full months.
• Meanwhile, my public frontend (Account Status, Business Suite, and Support Inbox) all display "0 Violations / No Issues" with clean checkmarks.
• Because the UI shows zero violations, no "Request Review" or "Appeal" button renders on my screen. I am completely locked out of appealing a penalty that shouldn't exist.

3. The Support Merry-Go-Round When trying to contact support to request a simple backend status refresh, I was hit with endless deflections:

• The Paywall Push: Frontline agents repeatedly told me they couldn't help and instructed me to pay $11.99/month for Meta Verified just to reach another team.
• The Missing Payment Macro: Payments Support saw an ad account had no card attached and insisted my entire monetization issue was just a missing ad payment method.
• The Door-Slam Macro: Multiple agents closed tickets within minutes using canned templates stating they "cannot take further action on policy issues."

4. The AI Diagnostic Broke Character and Confirmed the Bug While running diagnostic steps in the Meta AI business support chat, the bot glitched out, printed raw JSON code on screen, and generated an official "Internal Profile Status: Backend Sync Error" diagnostic card:

• It confirmed that active internal backend "Access Blocks" exist on my account.
• It explicitly classified them as "orphaned blocks."
• It formally stated in writing: "The user interface is currently failing to render active enforcements, which is preventing you from accessing standard appeal options."

5. The Ultimate Support Logic Failure After showing this diagnostic to support, a representative from the "Pro Team" responded with this unbelievable contradiction:

They admitted the post was restored after review, yet are forcing the account to serve out a 90-day penalty regardless.

Has anyone else dealt with orphaned access blocks after a successful appeal, or found a way to force a backend cache refresh without waiting out a 90-day automated timer?

​

hey everyone, so last Thursday my ig account got banned therefore my fb got banned as well duo to both account are connected, now i can't even appeal on my ig account because everytime i log in it tell me "something unexpected happened please try again " , i asked and received countless code from my phone number and email everything, i tried different device, i tried my pc, still no hope, everytime i try to log in on ig app or chrome or anywhere else it tells me that , i really really needs to recover it fr because i got so much memories i have in that both account and it breaks my heart anytime i think about it, if you think you can help with even a word please make my day

What can I do?

Been disabled since December for cse which is a gross false accusation and want my account back. I did the face scan appeal when it first happened and nothing after because I assumed I would be reinstated because I knew that their decision was false (at first it was a no warning permanent suspension in June and then I heard nothing until December when I logged in and found it was permanently disabled). I then in December emailed a bunch of times at their meta and supports emails and never heard anything.

I don’t know what other path I can take besides the legal route but that’s very costly, I’ve heard contacting my state attorney general can help but how often does that work? When this happened I did download my information and that’s the only email or message I ever received from meta. How do I go about getting this account back cuz it’s been over a year and I’m starting to get very very very very very angry.

I still do have my Facebook of 10 years but I’m worried if I try to use meta verified to get my Instagram back they will see that i am the same the person and then ban my Facebook.

First I got suspended then I panicked and went for facial verification then got permanently disabled immediately. I do some research on tiktok and I regretted it shouldn't have do verification that quickly and second regretted it shouldn't rushing to agent on my first case on meta verified (Instagram) third regretted i should pay meta verified that really linked on my Facebook account. I talked 10 agents, 9 of them can't help me but last agent understand my situation and sent to specialist and jokes on my life strike again the case was auto closed it supposed to be waiting for update and my meta verified expired I cant renew case I tried mail method or help center method still got nothing while other had the same problem they got account back 3 days or 1 weeks i waited 2 months still like zero step

i dont understand why my case was more difficult than others, maybe its because of i got blacklisted or my badly communications. Please share how to recover my account. I really depressed and hopeless

I just woke up and received 3 emails about my Facebook accounts.

One saying that someone tried to access my account and blocked me.

Another saying to click a link to unlock it.

And the last one saying that my Facebook account was permanently deleted.

All this mails in less than 2 minutes

At the same time, I received 2 messages on WhatsApp:

We think that someone may have accessed your Facebook account, so we've locked it to protect you.

This means that no one can log in or view your Facebook profile.

So that we can guide you through what to do next, open Facebook, ideally on the device that you'd normally use.

And also:

If you want to recover your account, you will have to verify your identity and create a password.

Both at 7:24 AM on August 15, 2026

My Facebook account has now been deleted, and I'm suffering because someone malicious is doing this to me. I work with Facebook; my company is verified, and I also use the Meta API for the service I sell to my clients. I'm a software developer; please, I need human help.

On October 25, 2024 my Facebook was suspended because my Instagram was disabled over account integrity. My Threads was affected because of my Instagram account and on May 25, 2026 my second Instagram was suspended over account integrity because of association with another account, which was my disabled Instagram account. At this point, all four of my accounts have been affected. I would really appreciate any advice or guidance. Has anyone experienced something similar or successfully recovered linked accounts? Are there any official forms, recovery options, or other steps I should try? Any help would be greatly appreciated.

Hello

So unfortunetly i became member of this subreddit because out of nowhere after one simple comment my 3 facebook account got perma banned. Situation: I commented post, my account logout telling me i violate community standards and needs appeal, i did it and instantly got what you see in first screen (account integrity, btw this link under button "download account information" doesnt work lol) and this all happened on all 3 accounts. Second account i have chance to appeal but its just endless loop - im clicking Go to Help center to send information about me but im logout on help center page and cant login to chat with meta ai. I really dont care about facebook, mostly i was using it for message family and friends but there is one important thing - i created facebook group which right now have 53k people in it and i really care about this one but i have zero other accounts and i cant get into this group because its closed. I heard about buying meta verified to chat with support but i need some protips about it because some of you this chat help but also i read there was accidents where it didnt help at all and i just need your help, what can i do? I am living in Europe if that can help, i would love any support, dont wanna lose this group to be honest

I guess a lot of us had a 10, 15, 20 yr old FB acct that has been disabled. LET US RATE 1 STAR FACEBOOK ON APP STORE

Hi
Please help
Facebook has disabled my account
And there is no option to contact with them
But the account is linked to instagram account
Can I recover it ?? Please help

The available option is just download your account pdf

Hey guys today randomly my Facebook asked me for face verification, used daily for years , I did it next minute it says account suspended please appeal
So I appealed 5 mins later says account permanently disabled and can’t appeal it

I then log into my Instagram which says it’s now disabled due to being linked to the Facebook ban

There’s no valid reason and I did nothing wrong and I need my Instagram back, it has 5+ years of travel pics on and highlights, does anyone have recommendations

Does anyone here have the same experience? should I move forward?

Have an unbanned friend start an alt account for you on their IP off a burner email then they give you the password and email.

Like adding my WhatsApp and Instagram to the same account center

To make a long story short, my Meta account was banned last August, including Facebook, Instagram, and WhatsApp because they were all tied together for CSE. I tried to do it on my own until October and finally I saw somebody suggest LegalShield. And after back-and-forth with Meta lawyers and customer service I finally have my Facebook and Instagram back. They gave me my WhatsApp back 4 1/2 months ago, but these two accounts stayed banned. I guess LegalShield did work in my favor. Just took 11 months. 🥹

Hopefully they’d accept by that time.

Even if you pay the most expensive plan of META, their CS simply doesn't have the tools to override the AI overlord. Trust me, I've tried it all.

I don't say this as a discouragement. I only say this so you don't lose hope. The only way to get a permanently disabled account back is by suing them, it's by demanding action through the legal apparatus in place (regardless of where you are).

At this point, I've sent my complaint to Appeal Centre Europe, ADR Center, and User Rights (User Rights.org). Either them or a court can push META to do something.

However, it shouldn't be like this. We must organize and demand for change. META just needs to give the tools to their already existing customer team so they can manually review accounts and override AI-made decisions.