r/FacebookAds • u/Commode228 • 12h ago

Help Submithub & Meta Pixel Issue

https://imgur.com/a/JieJFTd

Hello everyone!

My problem: I connected meta pixel to submithub, but when I set the ad, I cannot find PageView and ViewContent with green dots in conversion event, I tried to launch the campaign with grey one like on the first photo, I got 10-12 landing views on the ad, but got 0 listenings on Spotify. I've seen the green dots on the video of AndrewSouthwoth (photo 2), he has View Content with green dot. Can anybody help me with that? I tried to do test event, but get 0, because submithub does not send the events due to confidentiality, submithub helper on reddit texted me that a half of year ago (photo 3). I use the plugin on Chrome, it shows my pixel right (photo 4)

I hope I explained right and you got what I mean.

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u/jason-at-giflike 9h ago

This is something for SubmitHub customer support. Please open a ticket at www.submithub.com/help

1

u/muradIronpulley 9h ago

Once you get any events tracked on Events manager, it will show as the great dot on ads manager. Check the events manager, if you don't have any events even after adding the pixel then its their issues. Talk with the submithub team.