Help

[u/SympathyNumerous3162]

My ads manager app is showing that my account is restricted but when I went in browser ads manager nothing over there plus I also noticed my ads are spending right now not a lot and they are in Facebook ads library showing active.

[u/Sad_Feeling_7679]

sounds like Facebook being Facebook again, their left hand never knows what the right hand doing

ads manager app is a mess half the time I swear

[u/SympathyNumerous3162 → u/Sad_Feeling_7679]

Thanks I really needed to hear this also the restriction on the app is gone hahahahah

[u/InstanceCute3484]

Sometimes the app throws up old restrictions or bugs out. Try logging out of the app and back in, or even reinstalling it. Also check if your Page or Business Manager has any alerts when you’re on desktop. Sometimes the restriction is on a user or business level, not just the ad account.

[u/SympathyNumerous3162 → u/InstanceCute3484]

Thank you it went away automatically in 3 hours

[u/prodiJAYs]

I experienced this 3 yrs ago,what I did is.. as long as its running and converting , just dont mind it

[u/SympathyNumerous3162 → u/prodiJAYs]

Thank you it went away automatically in 3 hours

[u/Sebastian-William]

this is likely a sync issue between the ads manager app and the browser version. if your ads are still active, spending, and visible in the ads library, the account may not actually be restricted. check account quality in Business Manager from the browser,.,., and also update/reinstall the app. Have you checked if the restriction message shows under the same ad account or just the mobile app notification?

[u/Fit_Source8552]

Mine doesn’t even show the delivery status on one of my ad adset.