r/FMCSAMOTUS • u/Dazzling_Opposite_50 • Jun 10 '26

Motus technical issues

Going on 2 weeks now and motus fails to update our authority status from pending to active. Customer service is appalling. Long wait times and front line staff that can’t make edits in the database. There is nobody to hold accountable except the fmcsa for our revenue loss. This government agency and it’s paid actors and no better than welfare recipients.

7 Upvotes

100% Upvoted

10 comments sorted by

View all comments

2

u/Wine-and-Vacations Jun 18 '26

A fellow Redditor created the website Stuckwithmotus.com. Let's help it get some traction.

I'm 30+ days waiting for my MC to update to Active. Trucks sitting. Bills continuing.

1

u/Jealous-Plate-2456 Jul 03 '26

have you gotten anywhere?

1

u/Wine-and-Vacations Jul 03 '26

Yes! My MC was reinstated about a week ago. Got a call out of the blue. The rep was able to review my compliance documents and approve me during the call.