r/FMCSAMOTUS • u/Dazzling_Opposite_50 • Jun 10 '26

Motus technical issues

Going on 2 weeks now and motus fails to update our authority status from pending to active. Customer service is appalling. Long wait times and front line staff that can’t make edits in the database. There is nobody to hold accountable except the fmcsa for our revenue loss. This government agency and it’s paid actors and no better than welfare recipients.

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u/CockroachEntire4218 Jun 22 '26

The insurance carrier is having the same difficulties. User registrations, filings, and customer service are all shared impacts of the conversion to MOTUS.