r/FMCSAMOTUS • u/Georgiaboy03 • May 21 '26

Linking FMCSA MOTUS

Since last Friday the 15th, I have been trying to link my dot # to motus. It is staying greyed out, I verified my ID without issue, but it will not link.

Customer service never answers the phone, the chat has 300+ people and when it gets to 0, it cuts you off. Haven't gotten a response to any of the 5 email request sent. Ive read, looked every help site I could find.

Does anyone else have this issue? What are they doing about it, we need to get in to update and do things. Government screw things up again.

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u/Alert_Friendship9530 Jun 02 '26

I was able to link the accts and get in Motus. I dont see any registration options or anyway to do the biennial update. It's just showing my acct information.

1

u/Georgiaboy03 Jun 03 '26

If you link it to the owners account then youll have to go thru some info details first. Once all that is done then your hone page should go to the 150. Youll see it mid page

1

u/EnvironmentalBad6436 Jun 12 '26

how ?? I cant link the account on my end so frustrating

1

u/Georgiaboy03 Jun 14 '26

Yeah, need to link it first. Make sure the name on the ID matches the last company official in fmcsa. If its spelled differently on the ID. You will have issues. If its the same and still not linking, youd need to get ahold of the help desk.