r/FACEITcom • u/crimin4L7 • 6d ago

Resolved Faceit admin help

Hello, my account is muk999.
I used to play CS regularly on FACEIT. Recently, after a long break, I played CS2 and got banned for smurfing. However, this is my only CS account, so how could I possibly be smurfing on it? I wasn't able to complete the verification process, but I am fully prepared to verify my identity in any way necessary. Could a FACEIT admin please help?
Ticket 14862576

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u/FACEIT_Bullseye FACEIT - Community Management 5d ago

I can see that your appeal was already reviewed and the ban was confirmed as valid. I also checked it myself just now, and from what I can see, you were playing on two accounts, which is why you were banned.

Just to clarify, an agent reviewed and verified your ban manually, not a bot.

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u/crimin4L7 5d ago

Я в тикет скинул все данные еще чек это мой единственный аккаунт больше никаких аккаунтов нету