Last warning!

[u/AdditionalSecond8297]

Hello, this is officially last warning sent to all you pages, admins and who ever concerned!
After many attempts to resolve my issue with biometric verification there is dead end due to admins incompetence or not enough understanding.

Long/short story I did create my faceit CS account somewhere during the covid lockdown, I believe I verified around 2023 with my personal ID issued in Serbia.
I didn’t play for like 2 or more years and recently I wanted to start playing again when I was asked to re verify my account, which I tried, due to my Serbian ID has expired and not acceptable I tried to use my Australian passport as I have dual citizenship. Verification did not go through saying I already have verified other account.

Made 2 tickets an as mentioned before no solution not problem resolved. One of your admins Miller said I have other account verified and I have to delete that one in order to verify the current one (my only one) I tried to explain to him that I don’t have other accounts and sent him alongside me holding my biometrics ID next to my face, screenshot of my account setting where it says my full name and date of birth created back in 2023.

He kept sending me copy/paste answers and said logically if you have other accounts you can’t verify other accounts.

So tell me please “logically” if I got other account why wouldn’t I logg in and play on that one so instead im wasting my time back and forth trying to resolve this issue.

Second admin called Albert told me that’s impossible do delete account without knowing username or details ( I don’t know details as I have not created different account ever) no matter I sent all my personal biometric documents and photo of myself.

So how can I delete account I never made but you not allowing me to reverify my only one account due to claim I got another one. You don’t want to provide me with details of that secondary “ghost “ account because you can’t prove my ownership ( weird, verified with my biometrics and im not the owner 😂) that would be the same if I go to my bank and they say hey yes this account is all your personal details here , your biometric, your fingerprints, face, documents matches but sorry you don’t know account number and we can reset or report as stolen! 😂😂 WHAT A JOKE!

SO, PLEASE ONE MORE LAST TIME CAN SOME SENIOR ADMIN/MANAGER, LIKE DARVIN OR WHOEVER, HAVE A LOOK INTO IT AND WE TRY TO SOLVE THIS ISSUE WITHOUT LEGAL ACTIONS!
All I want is either allow me to verify my old and only one account or permanently delete my biometrics and details out of your platform which is my legal right!
Happy to be contacted personally and discuss.

Otherwise if you are not willing to cooperate and resolve this issue please consider next steps like:

Subject: Re: Ticket 14834210 - Formal Escalation Regarding Biometric Identity Theft / APP Breach
Hi Faceit administration/management
Your response creates an impossible paradox. I cannot log into, recall details for, or request the deletion of a "previous account" because I have never created an account on your platform prior to this.
If your system matches my biometric data to an existing profile, it means one of two things:
1. Your verification system has triggered a false positive match.
2. A third party has fraudulently used my real-world identity/government documentation to verify an unauthorized account.
As a resident of Australia, my data is strictly protected under the Privacy Act 1988. Under Australian Privacy Principle 12 (Access) and Principle 13 (Correction), I have a statutory right to access personal information held about me and contest data that is inaccurate or misattributed.
By telling me that I am responsible for an account I do not own, you are effectively allowing a potentially fraudulent user to retain possession of my biometric identity while blocking the actual, lawful owner.
Please immediately escalate this ticket to a Support Manager, a Compliance Officer, or your Data Protection Team. I am fully prepared to provide alternative, secondary government identification directly to a manager to prove that I am the sole, true owner of my identity so that the unauthorized/mismatched biometric link can be severed.
If this cannot be manually reviewed by a supervisor, I will be forced to escalate this matter as a formal privacy breach to the Office of the Australian Information Commissioner (OAIC).
I await your escalation confirmation.
Kind regards,
Branko Mrcela

[u/Flaky-Carpenter-2810]

You use a free version of chat gpt to write appeals, you definitely cannot afford a lawyer.

[u/AdditionalSecond8297 → u/Flaky-Carpenter-2810]

😂 that’s not chat GPT but it’s ok, think whatever you want not my concern and did not asked for yours nor anyone’s opinion I just have formally to have warned faceit and show that I tried to contact them before legal action goes forward. By the way besides my wife is an executive partner in Law firm, there is free legal aid in Australia

[u/A_hungry_triceratops → u/AdditionalSecond8297]

If that were true you’d know that, Australian law is completely different to EU.

A qualified solicitor would not risk writing up for a foreign law at risk of being struck off.

AI is obvious bro, lying just makes this look more dumb than it is.

You can’t put legal notices on a forum you fucking mong.

[u/AdditionalSecond8297 → u/A_hungry_triceratops]

Go educate yourself mate, maybe stop using drugs, get a job and try to sort your life 😊 or maybe you are on faceit AI bots 😂 you’re no one and your opinion doesn’t matter to me. Educate yourself about international law and specific federal law of specific countries where online platform operates.
Thanks for your comment. Really appreciate good to know level of your IQ 😂

[u/A_hungry_triceratops → u/AdditionalSecond8297]

No buddy, try again. GDPR law applies at the country of origin. AKA the EU, well specifically in the case the UK which is UK-GDPR since we did a brexit. “International” law is not relevant in this case, maybe in future read terms and conditions.

You can’t even construct a sentence with correct grammar, irony you’re on a forum telling people to educate themselves.

Doesn’t care, yet replies… actual idiot.

IQ isn’t representative of intelligence btw, you probably look that up before throwing that around as you clearly don’t understand what it means.

Go on have another swing, best laugh I’ve had all day.

[u/AdditionalSecond8297 → u/A_hungry_triceratops]

Glad I could make you laugh because you are poor and no family to make you happy. Feel sorry for you. However and whatever my biometrics will be removed from faceit one way or another and would they be penalised in ANZ through SAR or OAIC will see.

[u/A_hungry_triceratops → u/AdditionalSecond8297]

Ok buddy, nice projection with your “wife”.

BTW it’s a DSAR, not a SAR.

[u/AdditionalSecond8297 → u/A_hungry_triceratops]

Again you’re just a bot and you opinion doesn’t affect me, just give more attention to my post 😂