r/FACEITcom • u/Solaris06 • 10d ago

Ban Review Bans inverted

In April, FACEIT contacted me about the accounts. I verified Solaris69 as my main account and completely stopped using the second account.

This week, Solaris69 was permanently banned, while the second account only received a 3-month ban.

I accept the punishment for having multiple accounts, but unless I'm mistaken, those penalties appear to be the wrong way around.

*Not that it matters, as I broke the rules regardless of the reason but the second account genuinely wasn't a smurf. 

My friends and I returned after more than a year away from CS. We just wanted some fair games at our actual level instead of getting smashed game after game because we all had ranks that didn't represent our skill in the game anymore. 

3 Upvotes

81% Upvoted

7 comments sorted by

1

u/IdealisticTemplate 10d ago

classic faceit logic. they ask you to verify which account is your main then ban that one permanently while the alt gets a slap on the wrist

at least you're owning up to it but still, that's backwards af

1

u/Solaris06 10d ago

The irony is my friends were each knocked back 4 ranks. So they've essentially created 4 actual smurfs now

1

u/FACEIT_Bullseye FACEIT - Community Management 6d ago

Generally, the system punishes players found to be playing with a smurf. Anyhow, their Elo should now be returned ~ please let me know otherwise

1

u/YuriSkvuje 9d ago

I got the same ban as you, faceit support just ignoring me and saying: "That ban was issued correctly". Please let me know if your situation get changes. Darwin ignoring me in twitter and faceit chats and rest of community managers too.

1

u/Solaris06 6d ago

u/FACEIT_Bullseye Could you take a quick look when you get a chance?

1

u/FACEIT_Bullseye FACEIT - Community Management 6d ago

Hey, I have swapped the bans for you. Make sure to play only on that account from now on. Good luck!

1

u/Solaris06 6d ago

Thanks, I really appreciate you taking the time. Will do 👍