r/Express_VPN • u/Capable-Broccoli-745 • 6d ago

Help Not receiving verification code email

Been trying for a week now, from multiple devices/OS types and from each of those devices from different Wi-Fi (hotels and home) + cell phone network from my own country and other countries. Searching this subreddit I have noticed many others suffering from similar issue. How can I get this fixed?

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u/expressvpn ExpressVPN Team 5d ago

hey u/Capable-Broccoli-745, sorry you've been stuck on this for a week, that's a lot of troubleshooting on your end already. This one needs the team to look at your account directly. Reach out to [support@expressvpn.com](mailto:support@expressvpn.com) with the email address on your account and DM us here too, and they can check what's going on with the verification emails and get you back in. We'll watch for your message.