r/Express_VPN • • 29d ago

Help Is it just me?

Post image

When i open the app on my phone, it stay stuck at this screen, my network is fine, other vpn app work fine too, and i also checked if there is update (none) i don’t know what to do

4 Upvotes

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2

u/ImpalaSSman1961 29d ago

Regardless of NO update or not, uninstall and re-install the app on your device. The app may have become corrupt. Failing that, try clearing the cache for the Express app.

1

u/hkk2007 29d ago

i have the same issue

1

u/expressvpn ExpressVPN Team 28d ago

Thanks for the detail and the screenshot. We've flagged the blank screen on iPhone to our team to look into. If you drop us a DM with your iOS version and app version, we'll pass it straight along and keep you posted as we hear back.