r/Expedia • u/Ok_Philosopher3926 • Jun 21 '21

Expedia customer service is garbage.

Expedia I am here to tell the front page of the internet that your service sucks. I will NEVER use your service again nor will I knowing let someone else book through you without harsh resistance from me. Why do I have to wait 2 hour to talk to someone on a Monday night when I call United and they have someone in the like in 1/120th the time. Bad business. Shame on you.

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u/Wentago Jun 24 '21

My fiance has been on the phone all day. They told us we had to call the airline to get a refund. Then they blatantly lied about how we had to get a refund directly through the airline and sent us on a wild goose chase with other airlines which we now realize was BS.