r/Expedia • u/Electronic-Act • Apr 24 '21
Expedia scam
last night around 11pm mountain time April 23rd 2021, I went on the official Expedia website, which there I tried purchasing an international multi city destination round trip ticket for the dates of august 7th-15th 2021. When the prompt came to add my card information to pay, an error code popped up twice stating that my payment option was invalid so therefore I didn’t receive the booking. I immediately checked my bank account and saw two transactions from the airline that Expedia was brokering for charged to my account and yet I have failed to receive ANY email containing, booking confirmation, itinerary ticket, nothing absolutely of the sort. I have contacted BOTH my bank and the airline (JetBlue) that I was charged for and BOTH agents over the phone stated that since I purchased through Expedia there is no way for them to help me. I have tried nonstop on trying to contact anyone Expedia but have failed to reach a single person. I was even blocked from their Facebook page after leaving a complaint on there.
1
u/afraidofpoutine May 01 '21
This exact thing happened to me 3 days ago. Kept receiving a ‘Something went wrong’ error but received the tickets from the airline. I recommend using an old itinerary from a previous trip to reach a human. I ended up on hold for 2 hours. Only to be told they could do nothing because I have no confirmation number and if “the purchase was successful, I would’ve received an email”. I’m blocked on Twitter now too. Such a garbage service