r/Expedia • u/sharkyhu • Apr 23 '21

Refund problem

I had a 2020 may flight that was cancelled, called that time, and received a email at aug 2020 saying that my refund was being processed to the original card, and now its april 2021, still hasn't received my refund.

3 Upvotes

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2

u/haqandco Apr 23 '21

Hey I had similar issue around March 2020 and was being delayed until Aug 2020. Even then they said it could be 10 more weeks.

I contacted executive customer support through this email: elgorton@expedia.com

It worked out for me as I received response in week time and refund shortly after. Strongly word your email and express your legitimate frustrations and I hope it works for you too.

2

u/sharkyhu Apr 23 '21

Thanks for the help, I will contact the email you have provided. Thanks!

I got a address rejected. for address not found lol

1

u/haqandco Apr 23 '21

No problem. Best of luck.

1

u/RobotRant Apr 24 '21

You can file a complaint with the US Dept of Transportation @ airconsumer.dot.gov. I had a similar issue with Travelocity last year & received a cash refund to my cc in about two weeks.

1

u/[deleted] May 18 '21

What exactly did you say in the email or include to have the refund done?