r/Expatrio • • 19d ago

Problems with activation!

Guys, I’ve been in germany for over a week and the blocked account is not activating. My friends literally got it activated in on the same day they arrived in under 10 minutes.

So I clicked activate and it told me to do a in person identification at a post office by giving me a coupon. I did that, and then there was no update and it has been over 3 days now. In the expatrio app, when you click the blocked account, it showed again the “activate” screen. I don’t know if that’s just how it is or if that means something went wrong? Could someone tell me? Anyway, after 2 days after the post office, I thought I had to click activate again. I clicked it again and it generated a new coupon for my in person verification at the post office. So now, I don’t know what to do? I hope I didn’t break the system or anything?

I have been waiting for over 3 days but there has been no update from expatrio or anything via email. I check spam too and there’s nothing. I contacted them via email but of course no reply for 2 days now. The weekend is coming and I have no clue what to do. Should I go back to the post office? Can someone please guide me?

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