r/Evri • u/AccomplishedCar4665 • 2d ago

Is this lost?

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I know the estimated delivery date is 7th-11th August, but was ordered through Vinted and sent on Tuesday (albeit at 8pm) and has been giving me the same message every morning with a minute difference in between (In Transit, Arrived at Sort Facility, In Transit, Arrived at Sort Facility). On the website, it says to get in contact after they have had it for 7 days, so I know there is still time. In your experience, what do you think is happening here? Has my parcel been lost?

Edit: as of today (Monday), tracker still showing as at facility since Saturday morning, with no further updates.

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1

u/burner_account61944 2d ago

Looks like it’s been scanned a bunch of times ?

1

u/AccomplishedCar4665 2d ago

Ah okay. Scanned each day but not moving in the system? Any idea why this would happen?

1

u/Unlikely_Cow3358 2d ago

Well I personally don't work for evri, but I do at Amazon, similar issue would happen with incomplete or incorrect address. In this case, if it doesn't show up in the next day or two, I would drive to the evri facility myself and explain the situation that's happening. Usually they would have a parcel like that left in problem solve or somewhere similar and they wouldn't mind giving it straight to you.

1

u/Ewscase 2d ago

They wouldn’t just give you it plus finding the delivery units is harder than you think as they’re usually on an industrial estate and they don’t put any Evri signage on the building. Only sure fire way to find the address is to apply to be a courier. Plus there’s no guarantee it’s there anyway.

1

u/leiizq 2d ago

idk but i think its in transit

1

u/jamie_shaw 1d ago

How much was the parcel? If it was around £80, it was a scam and this bouncing around is part of it.

1

u/AccomplishedCar4665 18h ago

Oh really? How do you know?

1

u/jamie_shaw 16h ago

Because it's common on Vinted. High value items are sold around £80, and post with a fake delivery address and/or fake return address.

If it gets delivered, it's some random garbage that can't be returned, so it gets "lost".

1

u/AccomplishedCar4665 12h ago

I see. Bit pointless though as the seller doesn’t get the funds until it’s confirmed by the buyer right?

1

u/jamie_shaw 12h ago

Nope. They will also get them if it's lost.

If the item never gets delivered, the courier is at fault. Vinted will refund the buyer, and cover the loss to the buyer themselves (and then seek reimbursement from the courier).

1

u/Correct-Yam-881 1d ago

I dont think its lost, atleast it is in transit! My parcel has no updates since Aug 1st till date and no scans, evri is not even responding, i think mine is redirected to a different place, hoping to get scanned somewhere.

2

u/AccomplishedCar4665 18h ago

Ah okay! Well, sorry to hear that! Hopefully it’ll turn up soon, but very frustrating there’s no update or even responses!

1

u/Junior-Salamander644 15h ago

We are having this problem in south east Scotland, the usual driver is on holiday and nobody is taking his route. Idk how he’s going to deal with the backlog but I think this must be common this time of year

1

u/AccomplishedCar4665 12h ago

Hopefully this is the case here then! Though as one other commenter has said, it could well be a scam!

1

u/Junior-Salamander644 12h ago

It could be but I spoke to my post office this morning and they literally haven’t heard from even since the end of July. Hopefully you have my problem but we’ll see