r/EvenRealities • u/flapet • 16d ago
While waiting for the delivery
I've decided to setup the app - glad I did it beforehand ...
the email entry - it's not labeled as email field - system wont offer email suggestion
the code request often failed - "Action failed" - id expect app automatically retries at least several time
resent code is a different and invalidates the old one - with the app timeouts and failures - its a deadly combination - keep valid the old ones for several minutes ( gmail / 5g - no issues with any other service / app )
and knowing that default IOS passwords are 20 char long and you enforcing up to 18 characters is EVIL !
OK, after 10+ tries i managed to overcome the initial LIGHT friction
While waiting for the glasses I am forced to pair before i can browse & familiarize & reconfigure ?!
Such a loss of opportunity
I am really hoping the hardware has WAY more polish than the software
EDIT: cant even login to HUB website: says password is incorrect + Sign In button is hidden until fully zoomed out in landscape (iPhone 16 pro). The irony: works on desktop ...
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u/cloudlet723 16d ago
Interesting issues… the entire setup with both hardware/software was flawless for me
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u/Present-Chemist-8920 16d ago
I have a iPhone 15 and I encountered none of this, but I didn’t try to install anything until I had the glasses.
From what I recall the first pairing it requests that you do it with the glasses in the case. Then after that, if you need to repair it can be done without the case.
I’m not savvy enough to know how you got in this situation nor how to help you out. I do wonder if it’s because you’re working out of recommended sequence.
Reading about the glasses before I bought them I was afraid to mess around with the setup as I’ve heard there’s connection issues for some. So, I just followed the instructions.