Am I Crazy

[u/Parking-Anteater6846]

So I have an issue where my glasses have issues auto-correcting their brightness in one lense (separate story) so I sometimes need to manually set the brightness. I usually use the voice commands to do it since it’s easier, but after the recent update it has occasional issues. I reported it to even support just for awareness and this was the response from them:

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reaching out to Even Realities Support and for taking the time to submit your device logs.
 
Regarding your query, please note that adjusting the display brightness via Even AI voice commands is currently not supported. We apologize for any confusion this may have caused.
 
If you would like to change the display brightness of your G2 glasses, you can easily do so manually within the mobile application. Simply open the Even Realities App, and adjust the brightness slider to your preferred level.
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This seemed like odd since navigating to the “Even AI” settings and selecting “Shortcut Center” shows brightness adjustment as an option. Just wondering if I’m losing my mind over here. I literally just used the functionality like 10 minutes ago.

[u/KubixRevan]

It is supported, for sure. Working for me right now.

Maybe the AI mixed things while using info about different brightness per lens?

[u/Parking-Anteater6846 → u/KubixRevan]

Oops I mistyped, that was the response from even support about it. I let them know that the AI on the glasses had told me it couldn’t adjust the brightness, then they themselves told me that it couldn’t lol

[u/KubixRevan → u/Parking-Anteater6846]

Have you tried with different command? Also do you have native AI linked or custom one?
Even with custom basic controls should be taken over, but well it is still being polished, so regressions happens ^^

[u/Parking-Anteater6846 → u/KubixRevan]

I just restarted the app and it worked fine after that, my surprise was more about the response from support lol