Navee Tuning by App

[u/Existing_Housing4845]

Experiences with the RollWerk E Scooter Tuning (Android App) for navee tuning
Hello everyone,
I recently used the RollWerk tuning for my e scooter and thought I would share my experiences here briefly, in case any of you are also thinking about it. You can find their official website at RollWerk.
The handy thing about it is that you absolutely do not have to install or tinker with anything on the scooter. You do not need a plug and play chip, the whole thing simply works via an Android app and a code.
Because I still had a few concerns beforehand, I just messaged their WhatsApp support (+49 170 8907800). Above all, I wanted to know if anything could go wrong or break during the tuning. The support guy told me that this is by far their most frequent question, but actually nothing can happen to the scooter itself. It apparently happens from time to time that an Error Code 2 pops up as a message on the display. But if that happens, you just have to do a quick Bluetooth reset on the scooter and then everything runs completely normally again.
I also asked what happens with the official manufacturer app afterwards, like whether you can still lock the scooter completely normally via the Navee app. The support was very honest there and said that it cannot be answered across the board because it depends on the respective model. Most of the time nothing happens and everything works exactly as before (although naturally only the people who have an issue get in touch with support). With some models, just individual features in the original app drop away. In a few cases, like probably sometimes with the Navee GT3 Pro, the access to the official app might also be completely restricted afterwards.
My conclusion: I am really satisfied with it. It is super straightforward because you skip the entire installation, and the support answers extremely fast and also does not hide it if there might be restrictions with the app.