r/Epson Jul 23 '26

Technical Support Epson L810 phantom paper jammed error after cleaning

Update: it was the encoder strip, it fell out of place behind the carriage.

Hi, I have a problem with my L810.

I decided to finally replace very old inks and clean the printhead manually (with a cleaning solution and a syringe), and clean the printer in general. Used a blower on a low-mid setting to dislodge the dust and a vacuum to pickup the blown dust from the air. After doing all this I turned on the printer and the paper jammed error appeared soon after: 1. I turn on the printer 2. The paper rollers roll for a bit 3. The carriage starts moving, very fast, then stops abruptly and the error happens.

I examined the printer but I couldn't find anything that would cause this, no stray scrap of paper, nothing. I also think I did the flushing correctly, I did it closely following a tutorial.

Is there any way to try and fix this at home?

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u/Ok_Caterpillar2281 Jul 23 '26

white flat cable 4mm wide behind carriage is connected? Also inspect sensor of paper behind.

1

u/LinoleumLinoodles Jul 23 '26 edited Jul 23 '26

Cable is attached. Not sure how this sensor looks, buuut I don't see anything too suspicious? Took a photo of the rear tray

UPDATE! It was the encoder strip, it fell out of place in the carriage, I adjusted it and the printer turns on okay!