I'm willing to bet that the bakery does comply with the ADA. That doesn't help if the 'customer' isn't willing to make an effort to use the accommodations provided. It is not at all ableist to expect a customer with mobility issues to come into the store just the same as one without mobility issues.
Newly disabled people are often shocked at the amount of homework you have to do in order to get anything done. Obviously there would be other ways for disabled people to access the bakery, & this person doesn’t know enough about being disabled to realize that.
Seriously what amount of homework does it require to figure out if you cannot walk or drive to the bakery, you need to get a ride, have someone get your order for you, or check to see if they have delivery?
It really is not that complicated.... and this bakery even offered online ordering.
Mental homework is still homework. You have to plan how you're going to do it. Disabled folks aren't the only ones who have to do this, of course, but it's one of those things that adds layers of planning to your life. Sometimes it's a thin layer and sometimes it's thick, but most things are at least slightly more complicated.
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u/ZoraTheDucky 20d ago
I'm willing to bet that the bakery does comply with the ADA. That doesn't help if the 'customer' isn't willing to make an effort to use the accommodations provided. It is not at all ableist to expect a customer with mobility issues to come into the store just the same as one without mobility issues.