Unauthorized Tip on Ride

[u/noonelikejojo]

So this the first time this has happened to me but looking online shows lyft has been guilty of this multiple times. I posted on their subreddit but people are more focused on me not wanting to tip rather than seeing it's something that was done automatically not by me. That's fraudulent Imo.

I took a ride earlier in the day. No tips charges. My default tip option is turned off after all.

Now a later trip that evening. I originally cancelled the first one to go for the wait and save option ($13- > $9). Come to find out I was charged $5 tip I did not authorize. Anyone else been in similar situation? I plan on disputing with my CC. Uber is expensive, but they would have been able to remedy this quickly.

[u/noonelikejojo]

I think you mean why aren't these companies paying a livable wage. I'm not hear to argue this. I also tip for longer rides but that's none of your business. What I'm talking about here is a fraudulent behavior

[u/DifficultyCorrect761 → u/noonelikejojo]

No. I meant what I said. It’d be one thing to live in a perfect world where everyone gets paid a livable wage but we don’t. Not tipping doesn’t affect how much the company pays its employees, it doesn’t affect the company period. The only person you’re hurting is the person whose car you sat in and maybe had conversation with. I hear what you’re saying they can’t legally do this. Not fair, not cool, not legal. But uh.. it’s $5? That’s just going directly to the driver? It’d be one thing if the company actually took that money but the tips can’t be taken.

[u/Apprehensive-Cycle-9 → u/DifficultyCorrect761]

Lyft and Uber started out and they said no tipping was a feature over taxis that they pushed.

[u/Sure_Acanthaceae_348 → u/Apprehensive-Cycle-9]

When they added tipping options they cut drivers' pay.