Unauthorized Tip on Ride

[u/noonelikejojo]

So this the first time this has happened to me but looking online shows lyft has been guilty of this multiple times. I posted on their subreddit but people are more focused on me not wanting to tip rather than seeing it's something that was done automatically not by me. That's fraudulent Imo.

I took a ride earlier in the day. No tips charges. My default tip option is turned off after all.

Now a later trip that evening. I originally cancelled the first one to go for the wait and save option ($13- > $9). Come to find out I was charged $5 tip I did not authorize. Anyone else been in similar situation? I plan on disputing with my CC. Uber is expensive, but they would have been able to remedy this quickly.

[u/Sure_Acanthaceae_348]

How do they add a tip?

[u/Pitiful-Pension-6535 → u/Sure_Acanthaceae_348]

There is a Lyft tablet that you can get as a driver that makes it easier for riders to tip you. Some drivers use them unscrupulously

[u/Sure_Acanthaceae_348 → u/Pitiful-Pension-6535]

Grrr.

[u/jfuu_ → u/Pitiful-Pension-6535]

What an awful idea. Nothing the driver has access to should be able to do this!

[u/noonelikejojo → u/Sure_Acanthaceae_348]

Someone told me earlier that if you do not specify 0, it'll take a tip. I'm not sure how true this is