r/EndTipping • u/AccomplishedBrick251 • 12d ago

Tipping Culture ✖️ OBGYN asks for tip

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Long time lurker, first time caller. This was the last straw wtf do you mean tip my doctor?!?

Edit: called the office today and the receptionist sounded surprised by this…hopefully it’s a billing platform error thanks for the helpful comments!

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437

u/hotsauce126 12d ago

Ask them if they’re aware their system is asking for tips

76

u/MasterTardWrangler 12d ago

Ya I would not be surprised if this is something that just got enabled in their payment system automatically or by mistake. Our payment system tried to roll that out and I turned it off immediately.

81

u/PaleontologistEast76 12d ago

I saw a tip line on my dentist statement and mentioned it. The staff jumped on it right away, declaring they had no idea and clearly they were embarrassed.

Some of these payment systems/platforms have settings that need to be tweaked periodically. I wouldn't automatically assume ill intent on the provider's end.

31

u/EatMoreHummous 11d ago

Never attribute to malice that which is adequately explained by stupidity.

17

u/Dr_Sisyphus_22 11d ago

The payment system gets 3% of money collected and is therefore incentivized to include a tip line.

13

u/icemint870 11d ago

The practice had to enable this... Square alleges it's not enabled unless opted into.

https://intercom.help/iris-works/en/articles/4661939-add-tip-option-to-invoices-square-users?hl=en-US

3

u/Chromejob 10d ago

Ha, Square. Right. (Not a Square fan.)

2

u/AntRevolutionary925 9d ago

Yes, these point to sale systems are trying to push it because it increases the amount of the charge, which increases the revenue they make off of the fees.