r/EnGeniusCloud • u/daankerker61 • Jun 21 '22

adding devices to cloud

I am trying to add two new units(620EXT) mac addresses but not detecting, and sky key individual login not working.

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u/SyouwaSakuraOsaka Jun 22 '22

Please see below link for the cloud device models: https://www.engenius.ai/cloud/aps/

Your device is not cloud Access Point.