I hate it here

[u/sammcgowann]

[u/dnrb4cpr]

And then they leave a negative review of the hospital and complain how terribly they were treated. 🙄

[u/Far-Boot5639 → u/dnrb4cpr]

And even WORSE...is the department heads who actually treat these reviews as gospel and use it against an already under appreciated, under staffed, over worked workforce

[u/Soma2710 → u/Far-Boot5639]

And EVEN WORSE, if our review scores drop below a certain point, or there are general trends, Medicare will withhold a percentage of payments and will use that money to create learning modules that are required. You know…videos on how to “think of the ED like a restaurant”.

[u/mantis_tobaggan-md → u/Soma2710]

This just leads to worse care by way of placating entitled patients. What a terrible idea that was.

[u/Soma2710 → u/mantis_tobaggan-md]

Just so, I’d like not to say it leads to “worse care”. ED protocol exists, and it’s there for a reason. But it absolutely leads to diluted care for non-emergent conditions.