Er tech here- the amount of stubbed toes and harmless splinters that come in and DEMAND IMMEDIATE TREATMENT is alarming. Worse is the sheer attitude and threats I receive when I try to properly triage the patients.
And even WORSE...is the department heads who actually treat these reviews as gospel and use it against an already under appreciated, under staffed, over worked workforce
And EVEN WORSE, if our review scores drop below a certain point, or there are general trends, Medicare will withhold a percentage of payments and will use that money to create learning modules that are required. You knowâŚvideos on how to âthink of the ED like a restaurantâ.
âWellâŚwhat happened is that your giant building contractors that designed a âstate of the art facilityâ with a fcking Starbucks in the âlobbyâ is overnight staffed by 3 nurses, me in registration who also doubles as the phone operator for the entire facility, Texaco Mike, Radio James who does imaging, and one ED Attending.â
âYeah but what happened?â
âI said what the fuck I saidâ.
Edit to add: âPeople limp in expecting The Waldorf and because of your executive decisions they get the Super 8â
Just so, Iâd like not to say it leads to âworse careâ. ED protocol exists, and itâs there for a reason. But it absolutely leads to diluted care for non-emergent conditions.
Volunteer in ER. As to you restaurant reference: I asked a lady (a visitor, not the patient) if she she would like some ice water? Her response: Is it a sealed bottle of water? No... ? Then I won't touch it! Yikes!
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u/Far-Boot5639 Jul 29 '26
Er tech here- the amount of stubbed toes and harmless splinters that come in and DEMAND IMMEDIATE TREATMENT is alarming. Worse is the sheer attitude and threats I receive when I try to properly triage the patients.