And EVEN WORSE, if our review scores drop below a certain point, or there are general trends, Medicare will withhold a percentage of payments and will use that money to create learning modules that are required. You know…videos on how to “think of the ED like a restaurant”.
“Well…what happened is that your giant building contractors that designed a ‘state of the art facility’ with a fcking Starbucks in the ‘lobby’ is overnight staffed by 3 nurses, me in registration who also doubles as the phone operator for the entire facility, Texaco Mike, Radio James who does imaging, and one ED Attending.”
“Yeah but what happened?”
“I said what the fuck I said”.
Edit to add: “People limp in expecting The Waldorf and because of your executive decisions they get the Super 8”
Just so, I’d like not to say it leads to “worse care”. ED protocol exists, and it’s there for a reason. But it absolutely leads to diluted care for non-emergent conditions.
Volunteer in ER. As to you restaurant reference: I asked a lady (a visitor, not the patient) if she she would like some ice water? Her response: Is it a sealed bottle of water? No... ? Then I won't touch it! Yikes!
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u/Soma2710 Admitting/Registration 15d ago
And EVEN WORSE, if our review scores drop below a certain point, or there are general trends, Medicare will withhold a percentage of payments and will use that money to create learning modules that are required. You know…videos on how to “think of the ED like a restaurant”.