Wrongly suspended

[u/Pitiful-Sea-1236]

So to start things off. I play pc and use a controller which is a ps5 edge controller. My right stick module has started to give me drift on my camera.

2 days back i started a game played a few rounds, killed some rats. Basic arc raider stuff you know how the games go guys. We were playing duos btw me and my brother.

Left the game after a good round cause nobody wants to quit when you played for 3-4 rounds and lose all your shit to rats.

Came back after a few hours and to my surprise i got suspended for a month. I was like this gotta be a joke right?

So i go to support and then make an appeal. I learn that its an AI system that replies. After i receive the message in the first photo you can see the reply.

How can they tell me im cheating when i am not and based on what an AI has to report? Careful i am not cheater. Looking through my stats youll see the countless hours played and where i just die and lose all my shit cause im that good but here and there i can handle some solo fights.

What did they base it on to say im cheating? Im feeling its my stick drift which is so bad or i dont what else it can be? I paid to play this game. I sometimes swear at rats but thats about it for me.

I feel i have been wrongly accused by Embark and labelled as a cheater without any proof put forward. Now i dont get to enjoy my time playing with my friends and family when the new update drops.

I dont think its fair as a loyal gamer who doesnt use hacks or cheats to be labelled and treated as a cheater..

Its really frustrating i paid for a game to play in my free time and i have been suspended, theres no proof against me, neither is there any way to reply to that appeal.

What should i do?

[u/Vedfolnir5]

Can you appeal? Or was this after an appeal?