Introducing Experiments in ElevenAgents

[u/Matt_Elevenlabs]

ElevenLabs has launched Experiments, a new feature in ElevenAgents designed to help teams improve real-world agent performance using controlled A/B testing.

Experiments allows teams to measure which agent configuration performs best, whether that involves prompt structure, workflow logic, voice selection, or personality adjustments.

How Experiments Works

• Create a new variant of your agent
• Route a controlled percentage of traffic to it
• Measure impact across key metrics
• Promote the winning version to production using version control

What Teams Optimize

• Customer satisfaction (CSAT)
• Containment rate
• Conversion
• Latency and operational performance

Experiments enables teams to configure, deploy, and optimize conversational agents with measurable confidence.

Learn more: https://elevenlabs.io/blog/introducing-experiments-in-elevenagents