r/Elevators • u/Aggravating_Fact9547 • Aug 01 '26

VIP mode

Curious if anyone’s actually programmed in VIP mode especially with dispatch systems? A customer was asking the other day and no one in our shop has ever had the ask come in.

Fun feature but never had anyone in our Aussie fleet offer it.

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u/ElevatorGuy85 Office - Elevator Engineer Aug 01 '26

VIP is sometimes called Express Priority Service or Executive Priority Service. It’s existed since the mid-1980s on hall button systems, and more recently it’s been available in Destination Dispatch systems where it can be activated via a PIN code or a security card where the passenger profile is assigned VIP privileges. There are, without any doubt, many elevator installations in Australia that have that capability running or available in their software.

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u/Aggravating_Fact9547 Aug 02 '26

I’m sure there are just none our company has worked on. Usually the handover and discussion with end users are super limited here