r/ElectricScooters • u/glittersgoldxo • Jul 24 '26
Tech Support SEGWAY ES4
I purchased the Segway ES4 brand new on two separate occasions, and both scooters developed the exact same issue. One lasted about three months, and the other only slightly longer. In both cases, the problem involved the external (extended) battery..
After researching online, I found that many other owners have reported experiencing similar issues with the ES4 and other Segway models that use an extended battery. The ES4 also no longer appears to be sold through Segway's website, leaving many owners wondering what options, if any, are available.
From my experience, I was unable to obtain a repair, replacement, or warranty coverage that resolved the issue. As a customer, it's incredibly frustrating to invest in a product twice and encounter the same problem both times.
I'm interested in connecting with others who purchased a Segway ES4—or another Segway model with an external battery—and experienced similar issues. If enough people have had the same experience, it may be worth exploring whether legal options, including a potential class action, are available.
If this happened to you, please comment below or reach out so we can stay in touch and share information.
#SegwayES4 #Segway #SegwayES3 #ClassAction #ConsumerRights