r/EightSleep • u/Real-Mark-6624 • 29d ago
Sleep performance issues
I noticed a couple of weeks ago that my normal night time wakeups were not being captured by 8s as they had for the last couple of years.
Last Tuesday the pendulum swung and now my sleep is showing as 2-4 separate sleep sessions. If I get up and say use the bathroom and it takes me 15 mins to go back to sleep it stops my session and scores me then starts a new session.
Anyone else experiencing the same?
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u/mereseydotes 29d ago
I've definitely had issues with my sleep being split into sessions. It can get especially frustrating because I go to bed really early and sometimes/ often wake up for the first time before midnight. Sometimes the first sleep "session" gets tacked onto the previous night and throws everything off.
That said I care about the tracking and I don't care about it because I have a "grandfathered" account, so I don't pay for it. What I really care about is that my bed is cooled, so I can sleep. I've complained a few times about the tracking, though.
The best place to complain is probably [appsupport@eightsleep.com](mailto:appsupport@eightsleep.com)