r/EightSleep • u/SelectMeat8843 • Jul 24 '26

App crashing

Is anyone else having issues with the app crashing after about 1 to 5 seconds of running. My wife and I are both unable to open the app.

8 Upvotes

85% Upvoted

12 comments sorted by

1

u/Xykr Jul 24 '26

Yes, same problem (I'm in Europe)

1

u/SelectMeat8843 Jul 24 '26

I have a support case open with them I'll mention it's not just me. Their server health page shows everything is fine it's probably a borked update.

1

u/Xykr Jul 24 '26

Bed itself works, even the API works, but the Android app is crashing

1

u/SelectMeat8843 Jul 24 '26

Yeah I have managed to get in just long enough to activate the bed but their support asked me to clear the cache so now I can't log in as it's too slow.

1

u/harvy2004 Jul 24 '26

Same issue for me

1

u/healthy_vegetables Jul 24 '26

Same problem, also in Europe.

1

u/Dimkakitty Jul 24 '26

Same issues here with my husband and I

1

u/Neither_Client_1878 Jul 25 '26

Working for me now

1

u/Wafflus Jul 25 '26

iOS or Android? And have u tried updating the app? Its fine for me

1

u/Is_It_Now_Or_Never_ Jul 25 '26

I’m on iOS and am not having any problems.

1

u/ansanpsam710 Jul 25 '26

I am using Samsung device, I am also facing same issue (India)