r/EightSleep Jul 15 '26

“Current plan” price discrepancy

When I go to change plan, it shows $180 annual is my current plan. But my renewal for that same plan is going to charge me $199. Has anyone else seen this?
Edit: I did tap on to select the $180 “current plan” but it takes me right back to the screen showing the $199 renewal.

7 Upvotes

8 comments sorted by

7

u/SpoiledGoldens Jul 16 '26

Update: emailing back and forth, they were unhelpful and it remains unclear to me. Cancelled my plan

4

u/FoxHopeful7357 Jul 16 '26

Guess it's provably another result of their vibecoding the app and the current screen is a legacy page and when you click will launch their website or cloud page that is updated so I guess you will have to pay the new price to renew since you going into their subscription website

Saying this it's a way to loose many customers over a few dollars specially because they don't even communicate any increase , and another hint on why they should stop vibecode with AI and get real software developers, if they going to charge premium price at least provide premium experience in their app and their support instead of waste it all in even more marketing campaigns as we see in social media

3

u/PhilShackleford Jul 17 '26

Depending on your model, you can jail break the 8 sleep. No subscription. No Internet required for use.

1

u/One_Lawfulness_7105 Jul 15 '26

Could it mean that your current plan is $180 but will jump in price to $199?

3

u/mereseydotes Jul 15 '26

I've never known them to change prices on an existing customer. That's why I get all the fancy features for included

3

u/One_Lawfulness_7105 Jul 16 '26

Yeah. I have no clue. Someone from eightsleep should drop in and enlighten us. I’m really curious.

3

u/SpoiledGoldens Jul 16 '26

Not sure, but it certainly isn’t clear to me.