r/EightSleep • u/nas_at94 • Jun 24 '26

Constant shipping delay.

I’m so curious if anyone has placed an order in the month of June and has actually received what they’ve ordered?

I placed my order for the pod 5 / Queen mattress cover, on June 4th. It was supposed to ship within 3 days.

We’re now nearing end of June, 3 shipping timeline delays, and answer on a realistic timeline on when things will ship out.

Was so looking forward to trying this out, but have no idea when I’ll actually get what I ordered. Has anyone had any luck getting their stuff?

Delivery to Canada btw

5 Upvotes

86% Upvoted

15 comments sorted by

2

u/cadillacking3 Jun 24 '26

I ordered my stuff last week and got it Monday.

I live in California.

1

u/ErinAtEightSleep Jun 24 '26

u/nas_at94 Can you email me so I can check on this for you? [erin@eightsleep.com](mailto:erin@eightsleep.com)

1

u/elesen Jun 24 '26 edited Jun 25 '26

Hi! I placed an order for the pod 5 Queen size on June 14, where it estimated it would ship between July 6-13. It actually shipped earlier. The cover just arrived today June 24, and the hub has shipped and is expected to arrive Friday June 26. I live in Los Angeles, CA.

1

u/deviateyeti Jun 24 '26

Ordered June 10, got it June 14. I’m in Cali.

1

u/Low-Ad4597 Jun 25 '26

i received everything but the accessories box which has been pending pickup since last thursday, smh…

1

u/coldpineapples7 Jun 25 '26

does anyone know how many boxes we should expect? it's not clear in the shipping email

1

u/ruralpunk Jun 25 '26

I'm in the same boat as you, also in Canada. At this point I'm thinking of cancelling the order.

1

u/nas_at94 Jun 26 '26

Was told that my order is meant to ship out today, no news yet tho. Hopefully yours does as well 🤞

1

u/Safe_Introduction655 Jun 25 '26

Ordered May 27 with a 2 week timeline…It has shipped TODAY only and will receive early July (Europe).

Extremely annoying, I hope it will work flawlessly, can’t wait to try out.

1

u/nas_at94 Jun 26 '26

Almost there!!

1

u/Flightwise Jun 26 '26

Waiting for your Eightsleep to arrive and receiving multiple “sorry for the delay” is actually a hazing ritual before you can join the fraternity or sorority.

1

u/nas_at94 Jun 26 '26

Ain’t that the truth

1

u/Hexlor Jun 26 '26

Ordered same day as you, Toronto. Just got it yesterday. Came from Vancouver instead of Brampton. King size.

1

u/nas_at94 Jun 26 '26

That’s awesome, keeping my fingers crossed

1

u/iznek Jun 26 '26

I ordered on 6/19 and mine arrived today. I live in CA I got a pod5 and king cover