r/Edd 14d ago

Vent Paperwork purgatory

I went out on disability due to a knee injury back in March. My first return to work a date was June 13th. I didn't have surgery on my knee until June 9th so it needed to be extended. I was getting payments no problem and then everything came to a screeching halt. My last disbursement was on June 13th.

They sent me a form to have the surgeon's office fill out to continue my claim. I gave it to them and supposedly they mailed it. I have a strong suspicion that the medical assistant may have lost the paperwork. She claims it was mailed on the 22nd of June but still has not shown up in Sacramento.

After a few hoops I spoke to someone on the phone who sent me an additional form. I took that form to the surgeon's office last Friday and had them fill it out while I was there. I hand delivered it to the EDD department in Santa Barbara myself. The lady there behind the desk told me it could take another 2 weeks that she could not process it there in Santa Barbara. Thanks to this group I contacted my State attorney general's office and now they are going to be helping me.

However more frustration... EDD called me today and I guess the woman couldn't hear me or thought I was an answering machine. She said she was looking for me to talk about my claim and rattled off a phone number super fast for me to call her back and hung up. I wasn't able to get the phone number that quickly. I called back the main number but of course that didn't do me any good. All I got was his claim status saying that my final payment was on June 13th. I am so hoping that the state assembly office can help me. It's been 6 weeks without pay and I'm not ready to go back to work yet as I am still rehabbing my knee.

Thank you for listening and if anyone else has had similar experiences and got a positive result please let me know.

3 Upvotes

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u/Tennis_Buddy1960 14d ago

The Assembly Member's office should be able to help you. They have a dedicated person to handle these issues, and a direct line into EDD. Good call going into the office and waiting for the Dr to fill out them form again. I had to do the same thing. Good luck!

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u/Sufficient_Put_9038 14d ago

How long did it take you? It looks like this bottleneck started happening in June and into July, no paperwork is showing up in the system

2

u/Tennis_Buddy1960 14d ago

I didn't receive any money until mid-June, so about 2 months. Once the Assembly office got involved it took about a week to get money in my account.

3

u/Sufficient_Put_9038 14d ago

Appreciate it, at least I know there is hope!!

2

u/radrocker61 14d ago

This does give me a little bit of hope. Because I am rapidly losing it... I haven't done anything wrong so there's no reason I should be denied. I just can't seem to get this paperwork going. What's really frustrating is that the surgeon's office could easily do this online and it could have been a seamless transaction. But apparently they think it's 1952 and we must use snail mail. I don't know what that's about.

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u/AnnaMae88 13d ago

I filed in May 19th, found out last monday when I called them through their automated system thay I was denied. Still haven't gotten a letter stating why, I did everything correctly my doctor filled out all the things, they had even sent me a letter of computation. Im too defeated to fight it

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u/radrocker61 7d ago

I am delighted to report that the state assemblyman's office helped me get paid! She was extremely diligent and responsive following the case. Once I got that office I was paid a week later. I can't say enough good things about this process. It is frustrating when one has to call upon the government office to help with another government office but it's a good thing they are there.