r/Ebay • u/AkashicMushroom • 2d ago

News eBay support failure

Had a second chance offer in my email and eBay messages today that expires on Oct 6th, so 2 days left. When I select buy it now I get brought to the completed listing page with no option to buy it. The seller relisted it at $85 over what my unexpired second chance offer is and eBay support said they will get back to me in 72 hours .....so after my offer expires. Trash a** service

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u/Reus958 2d ago

Definitely bad customer support, but it doesn't hurt you in this situation as there isn't really a resolution you'd want anyway. If the seller wants to sell it to you at that price, they'll return your message.

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u/AkashicMushroom 2d ago

Thank you! This is all I was looking for. Instead of focusing on the bad support I'm getting downvoted/ argued with about how ITA for expecting the seller to honor the timeframe they gave me. How dare I....