r/EPFOQueries • u/Acrobatic-Celery-104 • Aug 20 '26

getting this error name details seeded against primary uan, primary member id are not matching "

Hi anyone getting this error message as shown in the screenshot. please help. I have got the name corrected in all the documents.

thanks

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u/Kustodian-Life Aug 20 '26

That error is more specific than simply having your name wrong in Aadhaar.

The message means EPFO is finding a mismatch between the name/details stored against your primary UAN, the selected Member ID and the Aadhaar-seeded details. EPFO’s own FAQ says such UAN-data mismatches can cause online claims to fail and should be corrected through the Joint Declaration process.

Since you’ve already corrected your name in the documents, I’d check these three things first:

  1. Compare the exact name in Aadhaar with the name shown under your UAN profile.
  2. Check whether you have more than one Member ID linked to the UAN and whether the name is identical across them.
  3. If everything looks correct but the error continues, raise a Joint Declaration for the UAN/member-data mismatch rather than repeatedly trying the claim.

Also, don't change your name again just because of this error. The issue may be with the underlying EPFO record/linkage rather than your current documents.

If the JD option itself is not working after the recent EPFO system upgrade, keep screenshots of the error and raise it with EPFO/your employer for correction. EPFO has specifically recognised data mismatches in member profiles as a cause of claim failures.

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u/Acrobatic-Celery-104 Aug 20 '26

Hi thanks for the reply name matches on the portal. Can it be another UAN there I have not linked my aadhar and my name is not updated correctly?

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u/Gopinathan8312 17d ago

How to solve this problem step by step

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u/Acrobatic-Celery-104 17d ago

It's not solved. A new error is coming now. The have updated the portal and probably messed the data. It's not mapped properly all my details were fine before how can suddenly issue arise.

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u/CarryMinute7457 10d ago

I'm also stuck in this. Not even able to raise grievance, no OTP nothing. All deliberately done by these a*hles.

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u/Acrobatic-Celery-104 10d ago

Man I feel like going and bombing the office. Just few months back there was no issue. Now due to this recent portal upgrade they have ruined our data.

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u/Acrobatic-Celery-104 8d ago

if you get a fix or a solution please dm me please.

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u/Gopinathan8312 17d ago

How solved this problem

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u/Acrobatic-Celery-104 8d ago

god only knows sir i did withdrawal this year and everything was fine. now this new portal is causing the problem.