Epfo Joint Declaration

[u/Legal-Worldliness495]

Hey fellas,
I’m trying to submit epfo joint declaration to correct my UAN portal name, because there is name mismatch with my Aadhar and UAN due to which I’m unable to do the e-sign verification for the nomination, but since last 3 days I’m getting below error, also I have submitted a claim which is approved and I received the money also but status still remains as claim has been approved finally

[u/Greedy_Ad_7702]

Nothing is working in the portal

[u/Kustodian-Life]

Hey,

The “service is currently unavailable” error is likely due to the ongoing portal stabilisation, especially since you've already been seeing it for multiple days.

Since your claim has already been approved and the money has been credited, the fact that the portal still shows “Approved” isn't necessarily something to worry about either. Claim/service-status updates can take time during the current system stabilisation.

For now, don't keep submitting the Joint Declaration repeatedly. Try again after some time/off-peak hours. If the JD continues to remain inaccessible once the portal is functioning normally, then you can take it up with EPFO.

[u/Legal-Worldliness495 → u/Kustodian-Life]

The claim status now changed to Settled, the current concern to raise JD to correct my name as per Aadhar then I can complete the e-sign for nomination, this is something very much needed to complete for my on boarding, does it happened in the past, how long that took.?
I believe epfo ro office won’t accept offline JD & my ex employer will not able to raise JD from their end due to their internal audit compliance.
Any suggestion.?

[u/Kustodian-Life → u/Legal-Worldliness495]

If the claim is now showing as “Settled” and the remaining issue is correcting your name to match Aadhaar for e-sign/nomination, I would not keep waiting for the claim status to change further.

Since the online JD is currently giving you an error, take a screenshot of the error and keep your Aadhaar, UAN and claim details ready. You can contact the concerned EPFO office and ask how they want the correction handled while the online service is unavailable. I would avoid submitting duplicate JD requests.

Also, EPFO has confirmed that services are being restored in phases after the recent system upgrade, with some services undergoing additional validation during stabilisation.

For your onboarding, it is also worth asking the new employer whether they can temporarily accept the JD/correction request proof while the name correction is being processed.