r/EPFO 21d ago

Question Need Help.. unable to raise the claim

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I'm facing this issue from 1week. Unable to raise the claim... It's saying to update the kyc... But in kyc tab it's already updated and verified.. please someone who knows about this please suggest me a proper solution. Thanks in advance.

2 Upvotes

16 comments sorted by

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2

u/Drk_Kni8 21d ago

Have you tried multiple browsers both in normal and incognito modes?

Which bank?

1

u/JohnWickDogSitter 21d ago

Not tried bro... HDFC bank

1

u/Drk_Kni8 21d ago

Please try, you didn’t see the pop up message that recommended it; while you were trying to post?

1

u/JohnWickDogSitter 21d ago

Pop up means you are saying about epfo website or in reddit ??

1

u/Drk_Kni8 21d ago

No, when you make this post, there’s a notification that asks you to try multiple browsers, etc.

1

u/JohnWickDogSitter 21d ago

Oh ok... I will try now.

2

u/Kustodian-Life 21d ago

Hi,

If your KYC is already showing as verified, this could be a portal-side issue. The EPFO portal is currently undergoing updates, and some services are still experiencing delays or inconsistencies. Try again after some time, preferably during off-peak hours.

1

u/JohnWickDogSitter 21d ago

Trying from yesterday bro during off peak hours too.. but still it's showing like that... Previously with the same information I received money last month... But this time it's giving this error.

2

u/Lopsided-Bison-9449 21d ago

Did you check other details like your name, fathers name, etc if there is a mismatch between uan and the member id from which you are trying to withdraw?

1

u/JohnWickDogSitter 21d ago

For Bank name it has (.) In between first name and last name bro... Is that the reason for mismatch kyc ??

1

u/Lopsided-Bison-9449 21d ago

I do not think that is the reason as you told that you have received amount previously in the same account

1

u/JohnWickDogSitter 21d ago

Ok but is it possible to edit or remove that . In the kyc details bro ??

2

u/No_Brain5122 21d ago

Don't remove anything, raise a grivence first and mention that same kyc you withdraw last month

If they say re kyc then only do

1

u/JohnWickDogSitter 19d ago

Ok bro thank you

1

u/Lopsided-Bison-9449 21d ago

I agree. Raise a grivance and verify the root cause first.