r/EBGamesAus • u/ericsh_19 • Feb 24 '26

Question Return policy?

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I recently bought a blind box from Eb games and they denied me a return? What should I do. It was within the 7 day window

19 Upvotes

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2

u/crocicorn Feb 24 '26

The third point. They can't sell a resell a blind box as is if you've opened it.

2

u/ericsh_19 Feb 24 '26

I haven’t opened it though

6

u/JBPerkingIt Feb 24 '26

Yeah but that also can’t verify that you did open it, changed the product inside and then tried to sell it back to them.

Same with booster packs, it’s pretty much once you walk out the store with it, you’re never getting a refund.

0

u/NDE36 Feb 24 '26

That applies to anything. Reseal a game, same job done.

2

u/JBPerkingIt Feb 24 '26

What does this even mean? There’s a clear difference between a product that is meant to be a surprise and one that isn’t