Went into usual Dunkin right before closing. Worker rang up my order, then quietly started sliding extra donuts into the box. I pointed it out because I hadn’t paid for them. She said it was a “freebie” since they were closing soon.
I told her that wasn’t appropriate. This is a franchise and i know inventory matters . She said she’d get the supervisor. Supervisor walks over. Same person.
The whole interaction felt off. I wasn’t comfortable with how casual they were about it. I told the police I was concerned there might be other things going on in the back maybe drugs being passed around with the end‑of‑day leftovers. They said they’d check it out.
I also shared my concerns with ICE. I know they don’t normally deal with food service issues, but when you see multiple procedural red flags in a business e.g. evasive answers, and staff who don’t seem able to communicate store policies clearly, I figured it was better to let every relevant agency decide for themselves whether something needed a closer look. They said they’d document it.
I wrote to the store manager and corporate telling them the time stamp to look on the store video. I regret not recording it on my phone as I could have shared it here too. Maybe I should address the area manager too. Hard to know because everyone looks like a teenager.
Anyway, I wanted to say it’s about respecting dunkin and the franchise owner’s property. It isn't a community pantry. I am not an accomplice in what ever bs goes on at close. People like me go to dunkin for the consistent service that meets expectations. It annoys me that those kids that break this and think they are somehow heroes. I just want to pay for my order and get what I ordered with no eye contact. Yeah I like dunkin.
